IT Engineer

Day to Day Responsibilities:

• Perform programming according to the project/application design, take out offline and online testing to ensure successful go-live.
• Provide day-to-day support and troubleshooting on plant manufacturing system.
• Support plant manufacturing system routine maintenance and preventive maintenance activity.
• Translate field issues into enhancement request to application enhancement.
• Monitor service level and take the initiative to look for ways to improve service efficiency and effectiveness.
• Provide proper training to end users.
• Perform other related duties as assigned by management.

Performance Evaluation Criteria  

• Work is reviewed for soundness of technical judgment and overall adequacy and accuracy.
• Internal customer satisfaction.
• Complete the task assigned in a timely manner with good quality.
• Follow established procedures and standards when providing service.
• Use standard principles, theories, concepts and techniques.

• Report to IT Site Leader.

Education & Experience  

• Bachelor’s degree in Science, Applied Mathematics, Computer Science or equivalent.
• 5+ years of experience in relevant IT positions which involves good IT infrastructure and certain programming skill.

Employee Referral Level: 3